Return and Replacement Policy:
Thank you for shopping with us at Branko. We strive to provide you with high-quality products
and excellent customer service.
Warranty Information:
- All our products come with a warranty. The warranty period may vary from product to product. Please refer to the specific product page or packaging for the exact warranty duration.
Eligibility for Returns and Refunds:
- Warranty coverage: Returns and refunds are only applicable for products with a valid warranty and have stopped working due to a manufacturing defect or other covered reasons during the warranty period.
- Damaged goods: We do NOT accept returns or issue refunds for products that have been damaged due to breakage, misuse, abuse, or accidents.
Return Process:
- To initiate a return, please contact our customer support team within the warranty period. You may be required to provide proof of purchase and your order number, which you can find in your email.
- Our customer support team will guide you through the return process, which will include arranging for the return of the product.
Replacement:
- Once we receive the returned product and verify that it meets the warranty criteria, we will issue a replacement. All the replacements will be shipped within 1 week of confirmation.
Contact Us:
- If you have any questions or concerns regarding our Return and Replacement Policy, please contact our customer support team at info@branko.in or +91 98150 98889
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